Administrative Officer jobs in the UK are a common entry route into the Civil Service, and the Home Office is now recruiting Administrative Officers for its Immigration and Citizenship Service. The vacancy is listed on Civil Service Jobs, with several locations across the UK, and it closes on 9 November 2026.
Job at a glance
- Employer: Home Office, Immigration and Citizenship Service
- Job title: Administrative Officers
- Locations: Cardiff, Durham, Feltham, Leeds, Newport (Gwent) and Peterborough
- Job grade: Administrative Officer
- Contract type: Permanent
- Working pattern: Full-time, with part-time considered subject to business requirements
- Salary: £30,920 to £34,920 per year (£30,920 for national locations, £34,920 for Feltham, London, as stated on the listing)
- Reference number: 487096
- Application deadline: 11:55 p.m. on Monday 9 November 2026
- Article published: 5 November 2026, after re-checking the live Civil Service Jobs listing
What the role involves
Administrative Officers in the Immigration and Citizenship Service support the UK’s immigration and identity systems. Duties listed on the vacancy include making well-informed decisions for customers, handling administrative tasks such as file movement and tracking, scanning and digitising customer evidence, updating databases and files, preparing case files for casework, appeals or removal processes, handling telephone calls and booking appointments, and escorting customers and conducting face-to-face identity interviews. The vacancy notes that the exact role you are posted to depends on business needs at onboarding, and that a reserve list may be used for future opportunities.
Who can apply
The vacancy is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth nationals with the right to work in the UK, and nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and their family members, subject to the nationality rules linked on the official page, including the EU Settlement Scheme where applicable, and other groups listed on the vacancy. Successful candidates must meet security requirements, including a basic criminal record check and a counter-terrorist check, and must complete baseline personnel security standard checks. Candidates can select up to two locations in order of preference.
Education and experience
No specific degree is stated as a requirement on the vacancy. The essential criteria are excellent written communication skills, confident verbal communication skills, and evidence of using IT and digital systems. Desirable criteria are the ability to prioritise tasks to meet deadlines and flexibility and adaptability to changing ways of working. Selection assesses the behaviours Managing a Quality Service, Making Effective Decisions and Delivering at Pace, together with strengths and experience. Full training and support are stated to be provided.
Salary and benefits
The salary is £30,920 to £34,920, depending on location, as above. Benefits listed include a Civil Service pension with an employer contribution of 28.97%, 25 days of annual leave on appointment rising with service to 30 days, eight public holidays plus one additional privilege day, and an in-year reward scheme. Some roles may be suitable for a combination of office and home-based working where business needs allow, with varying levels of office attendance.
How to apply
- Open the official Civil Service Jobs vacancy linked below and confirm it is still open.
- Create or sign in to a Civil Service Jobs account and complete the application.
- Write a Personal Statement of no more than 250 words aligned to the skills and experience in the vacancy, and a Desirable Criteria Statement of no more than 250 words if applicable.
- Submit before 11:55 p.m. on 9 November 2026. The sift is scheduled for 10 November 2026 and interviews for 14 December 2026, according to the vacancy.
Documents to prepare
- A Personal Statement of up to 250 words
- A Desirable Criteria Statement of up to 250 words, if applicable
- Photo identification for the interview stage, such as a current passport or driving licence, as stated on the vacancy
Important dates
- Application deadline: 9 November 2026, 11:55 p.m.
- Sift: 10 November 2026, as stated on the vacancy
- Interview: 14 December 2026, as stated on the vacancy
- Article checked and published: 5 November 2026
Official application link
Apply only through the official vacancy page on Civil Service Jobs (reference 487096). Search for “Administrative Officers – Home Office” on Civil Service Jobs if the direct link does not open, and verify the closing date before applying. JobQaro is an independent jobs information portal. It is not the employer and is not affiliated with the Home Office or Civil Service Jobs. Always verify the salary, locations and closing date on the official page before applying.
Frequently asked questions
What is the salary? £30,920 to £34,920, depending on location.
Is a degree required? No specific degree is stated. The essential criteria focus on communication skills and IT and digital systems experience.
Where are the jobs? Cardiff, Durham, Feltham, Leeds, Newport (Gwent) and Peterborough. You can select up to two locations in order of preference.
When does it close? 11:55 p.m. on Monday 9 November 2026.
Final reminder
Once the vacancy has closed, the advert will no longer be available on Civil Service Jobs, so save a copy if you apply. Complete your Personal Statement carefully, check your location preferences, and submit before the 9 November deadline.
